Shipping Policy
Thank you for visiting and shopping at https://www.posdma.com. This Shipping Policy explains how orders are processed, shipped, and delivered, as well as important information related to shipping timelines and costs.
Order Processing Time
All orders placed on Posdma are reviewed and prepared before shipment. Order processing typically takes 1–3 business days after payment confirmation. This includes order verification, basic quality checks, and packaging.
During periods of increased order volume, processing times may be slightly extended. If an unexpected delay occurs, customers will be notified by email using the contact information provided at checkout.
Shipping Time
Shipping time refers to the period after an order has been dispatched and is in transit to the delivery address.
Estimated delivery times are as follows:
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Standard Shipping: 5–9 business days
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Expedited Shipping: 3–4 business days
Delivery times may vary depending on destination, carrier operations, customs processing (if applicable), or other external factors beyond our control.
Shipping Destinations & Rates
Posdma currently ships to customers in the United States, Canada, Australia, and selected international destinations.
Shipping costs are calculated based on the selected shipping method and order value:
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Free Standard Shipping: Orders of USD $60.00 and above
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Standard Shipping: USD $10.00 for orders between USD $0.00 and USD $59.99
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Expedited Shipping: USD $15.00
All applicable shipping fees are clearly displayed at checkout before payment is completed.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. Tracking details are usually available within 24 hours after dispatch, depending on the carrier.
Shipping Issues & Damaged Items
While most orders arrive without issue, shipping delays or carrier-related problems may occasionally occur. If your order arrives damaged, defective, or incorrect, please contact our customer support team within a reasonable timeframe after delivery.
To help us review and resolve the issue, we may request photos of the item and its original packaging. Please retain all packaging materials until the matter has been reviewed.
Contact Information
If you have any questions regarding shipping or delivery, please contact us using the information below:
Business Name: Posdma
Customer Support Email: help@posdma.com
Phone Number: +1 3126279403
Business Address: 503 Turkey Crossing Ct, Ellabell, GA 31308, United States